The camera is a crucial part that makes the Snapchat app a success. It is impossible to capture your magic moments if you cannot access your camera while using the Snapchat app. The camera can fail to load while using the Snapchat app, but it shouldn’t cause you to panic. Here is how to fix the Snapchat camera not working on your phone.
It is an easy process if you are trying to install the Snapchat app on your iPhone or Android device. What do you do when the camera is not working while using the Snapchat app? Do not worry yourself sick because you can fix the camera problem with the correct information. The content below gives you the perfect guideline to learn how to fix the Snapchat camera not working.
Your camera can fail to work while using the Snapchat app on your iPhone or Android device. The troubleshooting tips below address the faulty camera app while using Snapchat on your iPhone or Android device. Follow the troubleshooting tips below to resolve the camera issue while using Snapchat.
1. Checking your internet connection
You must have a reliable internet connection to ensure the Snapchat features work seamlessly. Your camera cannot work if the internet connection on your phone is down. Ensure you have an active data plan before checking if your internet connection configuration is working. You can request the internet configuration from your ISP provider before checking the data settings on your device.
2. Restarting the Snapchat app
The Snapchat app can experience technical glitches that cause the camera to misbehave. It is common to have technical glitches arising from the Snapchat application. You can solve software problems by restarting your Snapchat app. Restart your Snapchat app before checking if the camera is functional.
3. Checking the app permission settings
Phones restrict access to unknown applications by default to prevent hackers from accessing your camera remotely. The camera will not work if your settings restrict apps from accessing the camera. You can follow the steps below to turn off the camera restriction on your phone.
Step 1: Tap the Settings icon on your phone to access the settings section.
Step 2: Scroll until you find the Apps and notification option before tapping on it.
Step 3: Scroll until you find the Snapchat app before tapping on it.
Step 4: Navigate to the Info section before tapping on the Permission option.
Step 5: Ensure the Snapchat app can access the camera and microphone on your device.
Step 6: Restart the Snapchat app before checking if the camera is working.
4. Updating your Snapchat app
Your Snapchat app can cause the camera to malfunction if the automatic update feature is off. You can fix the malfunctioning camera by installing the latest Snapchat update on your phone. The quickest way to check if your Snapchat is due to update is to visit the Google Play Store or Apple Store. Tap on the Update button if the Snapchat update is available for your device. Check if the camera is working after installing the Snapchat app.
5. Clearing your lens data
The Snapchat app downloads a cache every time there is a lens change on your app. You can get a black screen on your Snapchat app if you have corrupt data on your phone. You can clear the lens data to delete the corrupt lens data. You can follow the steps below to delete the Snapchat lens data on your phone.
Step 1: Launch your Snapchat app before tapping on the Profile icon at the top left of your screen.
Step 2: Tap on the Settings icon at the top-right of your screen before selecting the Lenses option.
Step 3: Locate the Clear Local Lens Data before tapping on it. Restart your Snapchat app before checking if the camera is working.
6. Clearing your Snapchat cache
Deleting your Snapchat cache can help solve the black screen while using the camera on Snapchat. You can follow the steps below to delete your Snapchat cache on your phone.
Step 1: Launch the Snapchat app before tapping on the Settings icon.
Step 2: Scroll until you locate the Accounts Actions before tapping on it.
Step 3: Locate the Clear Cache option on your Snapchat app before tapping it.
Step 4: Select the Clear when prompted option before restarting your Snapchat app.
7. Reinstalling your Snapchat app
You can also uninstall your Snapchat app if the camera issue persists. You can visit the official Snapchat website to download the latest app. Install the latest Snapchat app before checking if the camera works.
Conclusion
You can try the above troubleshooting tips starting from the first tip as you go down the list. The troubleshooting tips are elementary, and it should take you a couple of minutes to resolve the faulty Snapchat camera on your device.
