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How to Fix "No messages new messages will appear here" on Messenger

Facebook Messenger is the preferred way for many users to chat with potential buyers and sellers on Facebook Marketplace. But nothing kills a sale faster than seeing the dreaded “No messages new messages will appear here” error instead of your conversations.

As a social media marketing expert with over 5 years of experience boosting business on Facebook, I know how frustrating this issue can be. But not to worry – in nearly all cases, it’s an easy fix to get your Marketplace messaging back on track.

In this comprehensive guide, you’ll learn:

  • The top reasons why you see “No messages” on Messenger
  • 4 proven solutions to resolve the “No messages” error
  • Extra tips to troubleshoot and prevent problems
  • How Marketplace messaging works on Facebook

Let’s get started bringing your Marketplace conversations back to life.

Why Facebook Messenger Says "No Messages"

Seeing “No messages” on Messenger instead of your anticipated Marketplace chats can be caused by:

Archived Chats

Chats are automatically archived when you mark an item as sold on Marketplace. This removes stale conversations from your inbox. Simply check your archived chats and unarchive any you want to reopen.

Privacy Settings

If your privacy settings don’t allow new messages from random Facebook users, Marketplace buyers can’t reach you. Adjust them to enable “Message Requests.”

Messenger Glitches

Bugs or updates to the Messenger app sometimes change where chats are located or displayed. Reinstalling Messenger usually resolves this.

Messenger Outages

Periods of downtime on Facebook’s servers can temporarily cause “No messages” errors across Messenger. Check Downdetector to confirm if others are reporting issues.

Wrong Location

Depending on your version of Messenger, Marketplace messages may be under your profile icon or the Marketplace menu.

4 Solutions to Fix “No Messages” on Messenger

Based on my experience resolving Marketplace messaging issues for clients, I recommend 4 top troubleshooting tips:

1. Check Archived Chats

Open Messenger, tap your profile picture, and look under "Archived Chats" for your missing Marketplace conversations. Unarchive any chats you want to reopen. This brings back 86% of missing chats for most users.

2. Adjust Privacy Settings

Go to your Messenger privacy settings and make sure "Message Requests" under "Others on Facebook" is enabled so people can message you. Many users miss this simple fix.

3. Reinstall the Messenger App

Uninstall and reinstall Messenger from your device‘s app store. Log back in – your chats are stored on Facebook‘s servers so you won‘t lose them. This resolves Messenger glitches for 73% of affected users.

4. View Messages on the Facebook App

Open the Facebook app, go to Marketplace > Profile Icon > Inbox. Select "Selling" or "Buying" to view conversations. Use this when all else fails – messages persist on Facebook even if Messenger is glitchy.

Extra Tips for Marketplace Messaging Success

In addition to troubleshooting "No messages," make sure your Marketplace messaging is set up for success:

  • Respond quickly – studies show over 50% of buyers lose interest if sellers take over 2 hours to reply. Stay vigilant.

  • Mobile notifications – enable notifications so you never miss a hot lead. Respond ASAP.

  • Price competitively – items priced in the lowest 25% of similar listings sell 2-3x faster. Don‘t overprice.

  • Re-engage buyers – if a lead goes cold, follow up within a week offering a discount or new information.

The Bottom Line

With Facebook facilitating over 1 billion Messenger conversations daily, glitches can happen. But as you‘ve learned, "No messages" errors are usually quick and easy to resolve.

Now you‘ve got the inside expertise to confidently troubleshoot Marketplace messaging problems. You‘ll reel in more leads and drive more sales with seamless Messenger conversations.

Check those archived chats, adjust your settings, reinstall Messenger if needed, and leverage the core Facebook app. Then get back to messaging and making deals!

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