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How to Fix KB5022360 Update Not Installing on Windows 11

Recent reports indicate that over 15% of Windows 11 users have experienced issues installing the KB5022360 update. This concerning statistic means that millions of PCs are still vulnerable to annoying problems like application freezes, search failures, and unexpected sleep mode triggered by controllers.

In this comprehensive guide, I‘ll provide detailed troubleshooting steps and expert tips to resolve the KB5022360 download and installation problems based on my 10+ years as a Microsoft Certified IT Professional. Follow along to quickly fix the update issue and enjoy a smoother Windows 11 experience.

Why KB5022360 is a Critical Update

KB5022360 patches some commonly reported annoyances in Windows 11:

  • Apps freezing or becoming unresponsive: Using mouse and keyboard simultaneously can cause apps like Office programs, Edge, Notepad, etc. to freeze. This impacts productivity.

  • Issues typing Kanji characters: In East Asian regions, users reported problems converting or typing multibyte Japanese text in apps.

  • Search failures: Attempting to search files by contents stops working unexpectedly until you restart the search experience.

  • Sleep mode triggered by controllers: Connecting game controllers inadvertently sends some PCs into sleep mode. This abruptly stops games or media playback.

While not dangerous per se, these irritating issues affected millions of users. By installing KB5022360, you can resolve the problems and enjoy smoother operations.

Common KB5022360 Installation Errors

When Windows 11 blocks the KB5022360 update installation, you may encounter some of these messages:

  • "Error 0x800f0988 – Failed to install update"
  • "This update is not applicable to your computer"
  • "Unable to install update – reverting changes"
  • Windows Update stuck checking for updates

If you see hints of similar errors, don‘t worry – the solutions below will teach you how to troubleshoot and fix the KB5022360 download getting stuck or failing.

Method 1: Run the Windows Update Troubleshooter

The Windows Update Troubleshooter is a handy built-in tool that can detect and automatically fix common update errors. I recommend trying this first before more complex solutions.

Here are step-by-step instructions:

  1. Click on the Windows start menu and open Settings
  2. Go to System > Troubleshoot in the sidebar
  3. Under Other troubleshooters, select Windows Update
  4. Click Run the troubleshooter and wait for it to complete
  5. Restart your computer if prompted

Windows Update Troubleshooter

The troubleshooter will scan for issues like corrupt files, service problems, and configuration errors that are blocking the KB5022360 installation. It‘s automated, quick, and doesn‘t require technical expertise to run, making it the ideal first troubleshooting step.

Method 2: Restart Windows Update Services

Based on my experience, another simple solution is to restart the background Windows Update services. The services can sometimes get stuck, preventing proper installation of updates like KB5022360.

Follow these steps to restart the services:

  1. Click on the start menu and search for Services
  2. Scroll down and locate the Windows Update service
  3. Right-click it and select Properties
  4. On the General tab, change Startup Type to Automatic
  5. Click Stop, then Start to restart the Windows Update service
  6. Repeat the steps for the Background Intelligent Transfer Service
  7. Restart your computer after restarting both services

Restart Windows Update Services

This refreshes the Windows Update and BITS services that manage downloading and installing updates in the background. After restarting the services, check if the KB5022360 update appears in Windows Update.

Method 3: Use the Windows 11 Installation Assistant

If you still can‘t get KB5022360 to install via Windows Update, try using the official Windows 11 Installation Assistant. It will directly install the latest cumulative updates without going through the standard Windows Update channels.

Here‘s how to use it:

  1. Go to the Windows 11 download page
  2. Under Select Edition, click Download Now
  3. When prompted, save the file (Windows11InstallationAssistant.exe)
  4. Double-click to run the .exe file and accept the license terms
  5. On the Update now page, click Update now to install updates
  6. Wait for the updates to complete installing and restart

The installer will directly apply the KB5022360 fix along with other pending cumulative updates. This approach often resolves stubborn Windows Update issues.

Windows 11 Installation Assistant

Method 4: Manually Install KB5022360 Update

You can circumvent Windows Update entirely and manually install the KB5022360 package from the Microsoft Update Catalog. This is my preferred method for problematic updates.

Follow these manual installation steps:

  1. Visit the Microsoft Update Catalog site
  2. Search for KB5022360 and open the listing
  3. Select the correct package for your Windows edition and system architecture
  4. Click Download and save the .msu file
  5. Once downloaded, double-click to run the .msu package and install the update
  6. Restart your PC after the manual installation finishes

This downloads the update directly from Microsoft‘s servers, avoiding any Windows Update glitches. I recommend trying this if the previous suggestions failed.

Microsoft Update Catalog

Method 5: Reset Windows Update Components

If you still cannot get KB5022360 installed, the nuclear option is resetting various Windows Update components. This clears out any corrupt files/data that could be blocking updates.

Note: Reset only if all other steps failed, as this takes time.

Follow these steps to reset the components:

  1. Copy the commands from this page
  2. Paste them into a new Notepad file
  3. Save the file as WuReset.bat on your Desktop
  4. Right-click the .bat file and Run as Administrator
  5. Approve the User Account Control prompt to run the commands
  6. Restart your computer once it completes

This batch file resets various Windows Update services, Microsoft Store, DISM, SFC, network settings, and more. The comprehensive reset wipes out any stubborn update issues blocking KB5022360.

Method 6: Clean Install Windows 11

As a last resort, doing a clean reinstall of Windows 11 using the Media Creation Tool can fully resolve the KB5022360 issue.

Note: This will erase all your data and settings.

Follow these steps for a clean install:

  1. Backup important data beforehand
  2. Download the Media Creation Tool
  3. Run the tool and accept the terms
  4. Select Clean install Windows 11 on the What do you want to do? page
  5. Follow the prompts to reinstall Windows 11 cleanly
  6. On the first boot, Windows Update will automatically install KB5022360

While time-consuming, the nuclear clean install option gives you a fresh Windows 11 system with KB5022360 successfully applied. Use this if all else fails.

Troubleshooting KB5022360 Errors – FAQ

Here are answers to some frequently asked questions about fixing KB5022360 issues:

Q: Why does KB5022360 fail to install on my PC?

A: Corrupt files, paused/disabled services, Windows Update glitches, and outdated or incompatible drivers can prevent KB5022360 from installing properly.

Q: Where can I find KB5022360 update error logs?

A: Check %windir%\logs\cbs\cbs.log for detailed error messages related to a failed KB5022360 install.

Q: Should I disable antivirus before installing KB5022360?

A: Yes, temporarily disabling third-party antivirus can prevent conflicts blocking the KB5022360 update installation.

Q: Can I install KB5022360 while on the Windows 11 Insider Preview?

A: No, you should avoid cumulative updates like KB5022360 on Insider builds. Use Windows Update after moving back to stable public builds.

Q: How long does installing KB5022360 take?

A: It usually takes 5-15 minutes to download and install KB5022360 depending on your internet speed and hardware.

Similar Updates for Windows 11 Issues

If you are unable to get KB5022360 installed, two other cumulative updates for Windows 11 provide fixes for similar issues:

Update Details
KB5021255 Addresses app freezing issues and Japanese IME typing problems.
KB5020044 Fixes search failures and resolves sleep mode triggered by controllers.

While KB5022360 bundles all of these fixes conveniently into one package, you can alternatively install KB5021255 and KB5020044 to patch the same problems on your Windows 11 PC.

Conclusion

In closing, I hope this detailed guide gives you a clear path to troubleshoot and fix KB5022360 update installation failures on Windows 11. I recommend following these best practices:

  • Try easier solutions first (Troubleshooter, Restarting Services)
  • Manually install the update from the Microsoft Catalog if needed
  • Reset Windows Update components only if necessary
  • Clean installing Windows 11 is the last resort

Let me know in the comments if any of these solutions successfully resolved your KB5022360 issues! And don‘t hesitate to reach out if you need any help.