Hey friend! Have you been thinking about canceling your Curology subscription? As an experienced data analyst and skincare nerd myself, I‘ve put together this simple, step-by-step guide to help you out. I‘ll provide some background details, walk through the cancellation process, and answer common questions – just for you!
What Exactly is Curology?
For starters, let‘s quickly recap what Curology is…
Curology is a popular monthly skincare subscription focused on providing custom-formulated products for your specific skin needs. Here‘s how it works:
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Take an online skin quiz
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Get matched to a licensed dermatology provider
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The provider analyzes your skin issues and creates a unique formula featuring 3 key ingredients
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Receive your personalized skin products to use each month
Additionally, Curology members can purchase other skincare items at a discount through their subscription.
When to Consider Canceling Curology
Curology might not be for everyone. Here are the most common reasons people decide to cancel their subscriptions:
- The monthly pricing at $29.95 is too expensive – It can add up quickly!
- The custom formula isn‘t improving your skin – Everyone‘s skin reacts differently.
- You want to try other skincare products – Maybe you found something you like better!
Now let‘s get into the step-by-step process so you can cancel smoothly…
Step 1: Log Into Your Curology Account
First, go to the Curology website and sign into your account using your login email and password.
Once entered, you‘ll see your name. Click the arrow next to your name and navigate to Payment from menu.
This will open your billing and subscription info.
Step 2: Select "I Want to Cancel"
Now on your Payment page, scroll down and locate Manage Subscription. Click on I want to cancel to begin cancellation.
Next, choose why you‘re canceling – pricing, lack of results, wanting Temporary pause etc.
Step 3: Go Through Retention Offers
Brace yourself friend – Curology will try to keep you around with some retention offers now.
You‘ll see reasons to stay, offers to tweak your formula if it wasn‘t working, discounts and more. Simply continue to cancel if you remain set on it.
Step 4: Confirm Cancellation
Lastly, after passing on the retention pitches, you‘ll confirm cancellation on the final page.
First option is to just "Pause" your subscription from 1-6 months vs. fully canceling. You‘ll then see one final confirmation popup to complete closing the subscription.
🎉 And that‘s it – you successfully canceled Curology in just a few short steps!
Now let me quickly answer some common cancellation questions below:
Can I reactivate later?
Yep! Just start a new subscription with your same account email anytime.
Other ways to "Pause"?
You can also delay upcoming monthly shipments in Shipment Calendar.
Can I still use products from last shipment after canceling?
For sure, products already shipped are yours to continue enjoying!
I think that covers the basics for you! Let me know if any other Curology cancellation questions come up at all. Happy to help further simplify skincare for you 🙂
Bye for now,
Nick
Data Analyst and Skincare Enthusiast
