Hey there! If you’re a parent looking to cancel your uMobix subscription, then you’ve found the right guide. 👋
By the time you reach the end, you’ll know exactly how to terminate your account, score refunds, explore alternative apps, and talk to your kids positively about transitioning oversight.
Let’s get right into it…
A Quick Refresher: What is uMobix Again?
Before we get cancellation-specific, let me provide some quick context on what this parental monitoring app actually is, especially if it‘s been some time since you initially subscribed.
uMobix is an app designed to provide parents visibility into their child‘s smartphone activities like:
- Text messages
- Phone Call Logs
- Social Media Chats
- Web Browsing History
- Installed App Usage
- Location History
The uMobix mobile app works by syncing discreetly to your child’s smartphone in the background as they use it each day.
Key features offered include:
- Dashboard showing activity usage levels over time
- Customizable alerts for concerning digital behaviors
- Monitoring capabilities across platforms like Instagram, Snapchat, TikTok etc
- Unlimited devices supported with family-plan pricing
- Customer support via email and in-app messaging
Essentially it serves as digital eyes and ears, equipping parents to ensure kids are safe online.
⚖️ In 2022, uMobix had over 150K installations and averaged 4.3/5 stars across reviews – so it definitely remains a viable solution for many families.
But maybe your needs have changed…
You feel your child has matured and deserves more privacy now. Perhaps you want to trial a competitive program instead. Or the costs no longer suit your budget.
Whatever the backstory, I’ll guide you each step in formally cancelling your subscription.
Onwards!
Step 1: Logging Back Into Your uMobix Parent Account
If it’s been awhile, the first step is accessing your original uMobix login credentials again so you can actually make changes.
To log back in:
- Head to the uMobix site and click Parent Login
- Enter the email address you initially signed up with
- Click password reset if you don’t recall what you set
Once sending a reset link, you should regain access within a few minutes typically.
🔑 Tip: Also try retrieving credentials directly from old onboarding emails from uMobix during your original sign up process.
Now you can view the dashboard and move towards cancellation procedures.
Step 2: Identifying Your Current uMobix Subscription Plan
Before cancelling, take a quick look at what exact plan you’re currently subscribed to.
Navigate into the Account or Plan Settings to view details like:
- Current Billing Cycle Dates
- Number of Licensed Child Devices
- Pricing Amount
- Applicable Discounts
- Days Remaining
Knowing specifics will help in getting any eligible refunds and timing your exit properly in alignment to billing cycles turning over.
➡️ For instance, uMobix offers prorated refunds if you cancel in the middle of existing billing duration.
So be strategic if looking to maximize return!
Step 3: Turning Off Automatic Subscription Renewal
Once your account settings are pulled up, here’s where the real cancellation steps start…
The first action is to turn off automatic subscription renewal assuming you’re on an auto-recurring plan.
To end future rebillings:
🔹 Find the Renewal > Auto-Renew toggle within Billing Preferences and disable it
🔹 Double check for any confirmation prompts to ensure the off selection has been registered
📝 Note: This stoppage of renewal alone won’t outright cancel your existing subscription mid-cycle or lead to any refund though.
You’re simply cutting off charges moving forward past your current end date. Access will still continue until that term concludes.
If you ALSO want to outright cancel the active subscription itself (and inquire about qualified refunds), then continue onwards…
Step 4: Actively Cancelling The uMobix Subscription
Now you’re looking to fully terminate rather than just disabling auto-renew.
To completely cancel the active uMobix subscription:
- Scroll to the Cancel Subscription section and select the termination button
- Confirm your request one more time when they prompt your intent to cancel
- Allow up to 24 hours for processing before your account switches to a deactivated state
- Alternative Option: Email directly into uMobix Support requesting cancellation
Once successfully submitted, your uMobix access should shut off by the next billing date (assuming not mid-cycle) pending final termination.
For cancellations mid-plan though, account access typically remains active until the end of the existing payment term.
👓 So your oversight continues briefly while cancelling – you just halt charges hitting again moving forward.
💳 Now is also the optimal time to explore refund eligibility…
Step 5: Checking for Subscription Refunds Owed
As noted, with timely cancellations uMobix does offer partial refunds back on unused subscription time if processed withing the first 2 weeks of your billing cycle starting.
Two paths to get qualified refunds returned:
- Support may automatically issue back upon receiving your mid-plan cancellation request
- Email Support directly to inquire on refunds owed on unused time
Outside of 14 days though, refunds generally will not be extended even for early terminations.
So Act Fast! 🏃♀️
You can still cancel without refunds later in cycle too of course.
Now let’s tackle what to do if any hiccups hit during cancellation procedures…
Troubleshooting Roadblocks During Cancellation
While requesting cancellation and stopping auto-renewals is typically straightforward in your dashboard, occasionally issues can arise:
Some common cancellation roadblocks include:
❌ Trouble locating the actual cancellation button
❌ Account remaining open despite requesting to close
❌ Ongoing billing charges even after disabling active renewals
❌ Invalid refund amounts being quoted back
Likely just simple tech hiccups, but nonetheless annoying if trying to exit!
Here’s how to overcome the obstacles:
Stuck Finding Cancellation Button
First, exhaust all options checking Account Settings and Support articles for termination capabilities.
If still coming up empty on self-serve cancellation means though:
Reach out immediately to uMobix Support through email or in-app chat conveying clearly that you wish your account to close and recurring billings to end.
- Provide screenshots if needed showing you’ve attempted looking for cancellation without success.
Their team can then manually initiate a termination from the back-end. Hopefully just a short hiccup!
Account Remaining Active Despite Cancellation
Give processing a full 72 hours before rising flags that your request didn‘t go through.
But if your dashboard looks still fully intact after that period:
Follow up again with the uMobix Support team citing your prior cancellation submission, and that settings remain unchanged.
- Press them until you receive written verification that systems show your account as now being in a closed state (or get credited back for billing errors if charges processed undeservedly).
Invalid Refund Amounts
If quoted refund amounts seem lower than they should be for your cancelled billing cycle:
Reply back right away highlighting the suspected error and requesting they re-validate the correct prorated calculations.
Provide timestamps on exactly when you requested to terminate in relation to your last billing date renewal.
Hopefully just innocent math mistakes! But important to flag so you don‘t lose out on refunds entitled.
♻️ The goal with any hiccups is staying polite but firm with the support team through closure. It will get properly sorted!
Onwards to alternatives now in case you still want oversight…
Top 2 Alternative Parental Monitoring Apps
With uMobix soon closing off, you may be eyeing replacement programs if still desiring visibility into your child‘s digital activities.
Two leading alternatives I recommend considering are:
1. Bark – Best For Safeguarding Online Safety
Bark stands out as the premium parental supervising solution explicitly focused on protecting digital safety and wellbeing.
Core capabilities which set Bark apart include:
🔴 Advanced Monitoring: Bark‘s algorithms proactively detect severe online threats across apps and devices using AI, unlike reactive-only tools. Key risk signals flagged:
- Cyberbullying
- Self-harm
- Nudity
- Identity theft
- Predators
- Addiction
🔴 Customizable Alerts: Set notification rules and sensitivity scoring so parents receive alerts only for risks requiring intervention versus minor infractions. Helps avoid overwhelmic.
🔴 Expert Content Moderators: Bark has trained safety experts reviewing content 24/7 to provide context and coaching to concerned parents around concerning flags – rather than leaving you to interpret alone.
🔴 Family-First Philosophy: Bark is built upon protecting emotional health foremost rather than pure rule enforcement. So involves the child in safety partnerships versus covert spying.
Priced equal or better than competitors at $9 – $15 monthly.
For full capabilities overview, view Bark’s parental app guide next. Great for safeguarding and education.
2. Boomerang – Best For Balancing Oversight + Independence
Boomerang delivers robust hybrid parental management, blending activity monitoring with teachable moments to progressively build digital autonomy in kids.
Standout Boomerang features include:
🕵️ Insights Powered Transparency: Easy-to-interpret graphs on app usage, risky texts and web searches initiate open parent/child directing – rather than covert blocking which can breed rebellion.
🔍 Moment Risk Assessments: Boomerang scans texts and online behavior in real-time, but focuses risk alerts on most serious red flags needing guidance. Limits tension from over-flagging kids.
📈 Responsibility Roadmapping: Unique option of assigning tasks and rewarding goal achievements allows handing selective controls over to your child as they exhibit readiness. Fosters mutual trust!
👪 Family Acceptability: Boomerangmaker Berk Consulting are decades-long leaders in promoting ethical, emotionally-aware family tech via media like New York Times and Wall Street Journal. Clear priority ici keeping children safe while allowing healthy exploration that supports growth.
Solid oversight with accountability building philosophy. Pricing from $7.99 monthly.
For full capabilities overview, view Boomerang’s parental app guide here next. Great for modern, balanced monitoring approach!
Now let‘s cover smart steps to take in shifting off routines and access established under uMobix…
4 Post-Cancellation Steps To Take
With your account now closed and refunds reconciled, a few final actions to take:
On Your Child‘s Phone Specifically:
1. Uninstall Monitoring App
Assuming you had the uMobix mobile application loaded onto your child‘s device to sync activity back to your dashboard, now is the time to delete it for good.
Guide your child on removing the app properly from their smartphone to cut ties fully.
2. Reset Passwords
Have your child log back into core social media, email accounts and gaming profiles to change credentials, ensuring the previous versions you were accessing as the parent are revoked.
This hands control fully back to them.
Within Your Parent Dashboard:
3. Export/Backup Any Saved Activity Data
If you want to retain a final snapshot of historical phone usage, web browsing, location patterns and conversations, be sure to locally save or export those logs from the uMobix dashboard before accounts get purged.
Can serve as helpful reference on general behaviors as you rebuild lines of open communication.
4. Wipe App Of Personal Data
Finally, confirm within your uMobix parent account settings that any stored artifacts related to your child‘s tracked activities have been erased with the termination.
You no longer need access to that invasive detail.
Plus upholding strong data privacy practices even in parenting builds ethical foundations.
Frequently Asked Questions About uMobix Cancellations
Let‘s wrap up by dispelling some common cancellation unknowns:
Q: Can I reinstate my cancelled account if I change my mind?
A: Yes, uMobix support can reactive subscriptions if you contact them shortly after closing it originally. Just know refund eligibility expires once you cancel in their systems.
Q: Will my credit card be automatically billed again if I don‘t cancel?
A: Yes, unless you disable the auto-renewal toggle, uMobix will charge your stored payment method again upon each billing cycle renewal.
Q: Are partially used subscriptions eligible for refunds?
A: Within the first 14 days only. After that window, even mid-cycle cancellations won‘t yield partial reimbursements generally.
Q: Can my child undo their app deletion?
A: If the uMobix mobile app gets deleted from your child‘s smartphone after initial install, then monitoring capabilities are permanently lost. Any refunds are highly unlikely in this case.
And there you have it – a soup-to-nuts guide on cancelling uMobix subscriptions properly – as well as bouncing back positively!
Hopefully you feel equipped to:
👍 Terminate your account fully
💵 Secure eligible refunds
🔄 Switch to alternative parental oversight tools if still desired
🤝 And reconnect with your child entering this next phase
Any other questions drop them in the comments!
Let me know which replacement apps catch your eye most too. Happy to dig in and advise.
Wishing your family happiness and health migrating into this next digital parenting chapter 🤗