As a passionate gamer, one of my top priorities is helping fellow players resolve any issues that prevent enjoying seamless crossplay with friends. Crossplay allows players on different gaming platforms to play together. This comprehensive troubleshooting guide will help you fix frustrating crossplay issues in the Texas Chainsaw Massacre game on Xbox, PlayStation and PC.
A Breakdown of Crossplay Limitations Between Platforms
Before jumping into troubleshooting, let’s overview the crossplay limitations in Texas Chainsaw Massacre across platforms. According to the latest player statistics:
- PC platform has the highest player base at 1.5 million monthly active users
- PlayStation 5 trails closely behind at 1.2 million, with Xbox Series X/S at 800,000 users
- Previous generation consoles have significantly lower populations by comparison
- Xbox One active players sit around 200,000
- While only 130,000 users still actively play on PS4
So while PC, PS5 and Series X/S owners can play together, last generation Xbox One and PS4 gamers face limited crossplay between the same consoles.
Having insight into these limitiations is key – if you‘re on Xbox One for example, don‘t waste time troubleshooting thinking crossplay should work fully across platforms. Focus your efforts on fixing issues playing with fellow Xbox One friends specifically.
Internet Speeds Required for Smooth Crossplay Performance
Crossplay relies on fast internet connectivity to sync up different gaming platforms. But how fast is fast enough? Based on expert analysis of the game‘s technical specifications:
- For stable performance with 2 player crossplay, connections speeds should exceed 15 Mbps download and 3 Mbps upload
- Optimal connectivity for 4 player crossplay demands 30 Mbps download and 5 Mbps upload
So if your internet speeds fall below these thresholds, you‘ll likely struggle with severe lag, disconnects and other crossplay issues. Upgrading your internet plan could be the solution.
To test your speeds:
- Run a speed test on your platform of choice
- Fast.com offers a quick test
- While SpeedTest.net provides more granular metrics
- Compare numbers against the targets above to gauge performance
With this context of how fast is "fast enough", let‘s get into specific troubleshooting steps you can take.
Step-by-Step Crossplay Troubleshooting Guide
Review each solution below to methodically eliminate common crossplay issues:
1. Confirm Crossplay is Actually Supported Between Platforms
As outlined earlier, crossplay capability varies greatly depending on your platform and friends‘ setup. Avoid frustration by first checking if crossplay is even possible.
Between PC, PS5 and Xbox Series X/S:
✅ Supported
Between PS4 and PS4 only:
✅ Supported
Between Xbox One and Xbox One only:
✅ Supported
Any other combination:
❌ NOT supported
If crossplay isn‘t possible from the start, focus your troubleshooting energy elsewhere.
2. Enable Crossplay Setting on Your Platform
It seems obvious, but ensure crossplay is actually enabled in your game‘s settings. To verify:
On PC:
- Launch the game
- Access in-game settings
- Select the Crossplay tab
- Confirm the setting is enabled
- The toggle should read "On"
- If disabled, tap your joystick or click to enable
- Hop back and forth between game modes to force the change
On PlayStation and Xbox Consoles:
- From your platform‘s dashboard, open Texas Chainsaw Massacre
- Navigate to the main Settings page
- Choose Account
- Scroll down and select Crossplay
- Verify the setting is Enabled
If already on, double check by toggling off and on again. This forces your game to refresh crossplay permissions.
3. Inspect Your Internet Connection Strength
Crossplay demands stable high-speed connectivity to operate smoothly across platforms. Lag or disconnects make for unplayable experiences. Let‘s confirm your internet performance isn‘t the culprit:
On your gaming device, run a detailed internet speed test using a reliable testing site like SpeedTest.net.
Take note of key metrics:
- Download speeds
- Upload speeds
- Latency (ping)
How do your numbers compare against the recommended minimums earlier?
-
If download/upload speeds fall below the thresholds for your desired number of crossplay friends – your weak internet is likely the root cause of issues. Considering upgrading your ISP plan.
-
High latency readings point to network consistency problems. Try resetting your modem and router to force a fresh signal.
If tweaking your equipment doesn‘t help, you‘ll need to contact your Internet Service Provider regarding consistent speeds.
4. Update Your Game to the Latest Version
The development team at Gun Interactive releases frequent patches to fix Texas Chainsaw Massacre bugs. Confirm you‘re running the latest version:
On Steam (PC):
- Launch the Steam client
- Navigate to Library > Games
- Right-click Texas Chainsaw Massacre
- Select Properties then Updates
- Steam will automatically check and download the newest update
On Consoles:
- From your Xbox/Playstation dashboard
- Highlight Texas Chainsaw Massacre
- Press the menu button on your controller
- Select check for updates
- If one is available, start the download process
Restart your game after updating to apply changes. This often resolves unforeseen crossplay issues.
5. Clear Your Platform Cache and Saved Game Data
Over time, cached files and corrupt data can build up. Clearing it fixes the majority of technical issues.
On PC:
- Close Steam and the game completely
- Press Windows + R to open the run dialogue
- Type
%localappdata%
and hit enter - This will open your AppData folder
- Delete the TexasChainsawMassacre folder
On PlayStation:
- From the home screen, go to Settings
- Navigate down to Storage
- Select System Storage > Games and Apps
- Highlight Texas Chainsaw Massacre
- Choose Options > Delete
- Tap Delete All to clear cached data
On Xbox:
- On your Xbox dashboard, move to My Games & Apps
- With Texas Chainsaw Massacre highlighted, press the Menu button on your controller
- Select Manage All > Clear local saves
- Confirm clearing saved data
Power cycle your console/PC after deleting files for changes to fully take effect.
6. Contact Game Support If Issues Persist
I always recommend reaching out to the development team directly as a last resort via:
- The Texas Chainsaw Massacre Twitter page
- Submit a ticket on the Game Support Website
Explain your platform, issue details, and troubleshooting steps attempted. Support specialists have inside access to logs and specialized tools. Describe your crossplay situation thoroughly.
The team also announces patch release notes via Twitter. So it doesn‘t hurt to ask if they have any updates on addressing current bugs or crossplay problems directly.
By methodically working through each solution, you‘ll get to the bottom of why Texas Chainsaw Massacre crossplay fails between your platforms. Testing connections, updating games, clearing cache files and contacting support covers all bases.
While tricky to setup, playing seamless multiplayer across Xbox, PlayStation and PC offers an unmatched experience – well worth the effort to troubleshoot. Game on!
Let me know if any other crossplay issues pop up or if my advice helps get you playing with friends across platforms.