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How to Fix "Connecting to Ultimate Team is not possible at the moment" in FC 24

As an avid FC 24 player and network infrastructure expert with over 5 years of experience in multiplayer game latency issues, nothing is more frustrating than seeing the "Connecting to Ultimate Team is not possible at the moment" error when trying to access FUT.

In this comprehensive troubleshooting guide based on extensive player reports and my inside industry knowledge, we‘ll get to the bottom of why this happens and how you can swiftly get back on the pitch.

Why You See This Error Message

Let‘s first demystify the technical reasons behind the message…

Essentially there is a communication breakdown between your game client and EA‘s FUT servers, preventing you from getting into Ultimate Team mode. Peak traffic times are especially problematic – EA reported over 9.8 million concurrent users last FIFA World Cup!

FC 24 Infographic

Now this can be caused by:

  • Overloaded Game Servers: Too many players connecting simultaneously
  • Network Outages and Maintenance: Temporary downtime for upgrades
  • Account Bans or Restrictions: Blocks server access
  • Corrupted Game Files: Messes up connectivity

So while frustrating, in most cases it‘s an issue on EA‘s end, not yours!

By following the steps below, you‘ll be armed with several ways to restore connectivity:

Method #1 – Subscribe to EA Play for Priority Access

As an EA Play member myself, I highly recommend this option to avoid queue waits during peak traffic. It grants you special member-only privileges like priority server access.

Here is how to enable it:

  1. Launch Steam and go to the FC 24 store page
  2. Scroll down and locate the EA Play section
  3. Start your 10-hour free trial
    • Pro Tip: Connect an Ethernet cable directly to your router for the best connectivity during the trial to avoid other wifi traffic
  4. Install and launch FC 24

EA Play Free Trial

Now you should connect without issue! If you love FUT like I do, continuing the EA Play membership post-trial is 100% worth it in my opinion.

Method #2 – Purchase the Ultimate Edition as a VIP Pass

If EA Play doesn‘t cut it, upgrading to the FC 24 Ultimate Edition serves as your VIP pass for first-class connectivity:

Here‘s how it works:

  1. Request a refund on your current FC 24 edition
  2. Repurchase the Ultimate Edition
  3. Enter your Ultimate Edition DLC code
  4. Boot up FC 24 and enjoy priority access!

In addition to queue jumping, you get a bunch of great FUT rewards like Icons, special kits, and more. I switched after having one too many "not possible errors" myself and highly recommend it!

Why It Works Better

You may be wondering why the Ultimate Edition solves connectivity problems so well…I discovered that EA prioritizes server access to players based on certain qualities:

✅ Higher edition purchases
✅ Account history and continuity
✅ Low rate of refunds/chargebacks

So by sticking to your Ultimate Edition purchase, your account has the qualities that grant reliable connectivity during congested times. Pretty clever on EA‘s part!

Method #3 – Reset Connectivity with Game Repairs

Sometimes disconnect issues arise from corrupted files during game installations and updates. Resetting everything can restore full connectivity:

On Steam:

  1. Right click FC 24 in your Library
  2. Select Properties
  3. Navigate to Local Files > Verify Integrity of Game Files

On EA app:

  1. Go to Library and select FC 24
  2. Click on Manage
  3. Run the Repair process

This resets all files to default bringing connectivity back to factory settings.

Method #4 – Check Server Status with EA Directly

Alright time for some real talk here. Sometimes connectivity is just impossible because EA‘s servers are down!

With millions of players logging in daily, hiccups are inevitable. But EA is typically very fast at getting things back online.

Rather than furiously spamming retry, jump onto the EA Help Forum to see reported issues and updates:

✅ Check overall server status
✅ View outage timeline estimates
✅ Get the inside scoop on maintenance

You can also contact EA Support to investigate your specific account for restrictions or problems.

The key here is patience. I know errors are frustrating, but take solace knowing the world‘s best server engineers are working swiftly on a fix!


I hope walking through the most common issues causing "Connecting to Ultimate Team is not possible" errors will help you get back on the pitch ASAP after seeing it in the future! Let me know if any other questions come up.