How to Fix "Client Authentication Failure" in World War 3

The launch of World War 3 as a free-to-play game has introduced legions of excited new players to its intense modern combat. However, it‘s also resulted in some major growing pains, with overloaded servers struggling to handle the demand. One common error players have reported is the dreaded "Client Authentication Failure."

This frustrating message is accompanied by: "User token has expired, you are not able to finish the authentication process. Please restart the game." If you‘re seeing it pop up in WW3, this comprehensive guide will provide insightful research, analysis, and troubleshooting steps tailored to getting the error resolved so you can get back in the action.

Why Players Are Getting the "Client Authentication Failure" Error

When you try to log into World War 3 and are hit with the “Client Authentication Failure” error, it means the game’s servers are currently overloaded with too many concurrent players.

Ever since World War 3 transitioned to a free-to-play model in September 2022, the player population has absolutely exploded. According to figures tracked by GameStats, average daily players jumped from around 5,000 to over 125,000 – a massive 2500% increase!

The servers were not adequately prepared for such a tidal wave of new users all trying to log in simultaneously. This results in frequent timeouts when the servers fail to authenticate and validate your login credentials in a timely manner.

Frustrated players across social media, forums, and gamer hubs like Reddit have flooded the internet complaining about the problem:

"@ww3thegame Can y’all please help me to fix the client authentication failure error? I want to play so bad but it happens every time I try to log in”

"Eventually got on but this happened and it dropped me out"

"I can’t even play. It never puts me into a lobby and the game keeps crashing. I have to wait another 20 minutes for the queue and it keeps getting authentication errors"

Clearly this is a widespread technical issue that the developers need to address by optimizing and expanding server capacity. But in the meantime, there are steps you can take as a player to resolve the “Client Authentication Failure” error yourself.

How to Fix “Client Authentication Failure” in World War 3

Based on my experience analyzing World War 3‘s technical issues and guiding players through solutions, here are the most effective troubleshooting methods to try if you encounter the “Client Authentication Failure” error:

Restart World War 3

The first basic step is to restart World War 3 and re-launch it. Force quit out of the game and close it entirely. Then launch the game again fresh. This resets your connection and forces the game to re-authenticate you fully.

Give it at least two to three launch attempts in a row. See if you have better luck logging in normally on one of the fresh connection attempts.

Wait for Server Traffic to Die Down

If restarting doesn’t work, then the WW3 servers are still overloaded with too many players fighting for bandwidth. Your only option is to wait awhile for traffic to reduce as people log off at the end of their gaming sessions.

Aim to connect again during off-peak hours when fewer users are online and competing for server resources. Late at night or early morning tend to be better windows for avoiding peak congestion.

Check Server Maintenance Status

It’s also possible connectivity issues arise when the World War 3 servers are down for maintenance. You can check @ww3thegame on Twitter for updates on any scheduled maintenance periods.

Wait for maintenance to conclude before trying to log in again. The developers may also be pushing fixes and upgrades to specifically address the authentication failure errors during maintenance downtime.

Contact World War 3 Customer Support

If you still can’t resolve the error after trying these steps, reach out to MY.GAMES support at https://support.my.games/ww3 or on Twitter @MYGAMES for additional troubleshooting assistance.

Provide details on when you are seeing the error and what steps you‘ve already tried. Their support team may be able to diagnose and fix account or connection issues on their end related to your specific profile.

If you don‘t receive a response within 24 hours, follow up politely by replying to your original support ticket. Describe that you are still experiencing the authentication failure and kindly ask for an update on troubleshooting.

Wait for patches, updates and infrastructure expansion

While frustrating, the “Client Authentication Failure” error in World War 3 is a known issue the developers are actively working to address. Expanding infrastructure and optimizations take time.

Watch for patches and game updates which may contain fixes for the authentication issues. As the game’s servers and framework expands to handle the demands of a much larger free-to-play player base, connectivity and login problems should diminish.

Advanced troubleshooting steps

For players comfortable digging deeper into technical troubleshooting, some have also had success fixing “Client Authentication Failure” by:

• Updating their graphics card drivers
• Adjusting firewall and anti-virus settings
• Reinstalling the game
• Switching DNS settings
• Port forwarding router configurations

Consult World War 3 customer support or check community forums for guidance tailoring these advanced steps to your specific system setup.

Key Takeaways

To quickly recap, here are the key tips to remember if encountering the “Client Authentication Failure” error in WW3:

• Restart the World War 3 game client fully
• Try connecting again during off-peak hours
• Check for maintenance periods
• Contact customer support if issues persist
• Wait for patches, updates and infrastructure expansion

With World War 3 still stabilizing after its transition to free-to-play, some growing pains are to be expected. But hopefully these troubleshooting recommendations will help you bypass the common “Client Authentication Failure” error so you can fully experience WW3’s intense modern combat gameplay.

Stay patient and keep trying at off-peak times. With the helpful tips above, you should eventually defeat the authentication boss and get online! Let me know in the comments if you have any other questions.